> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.knowmoreplatform.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Profile data requirements


# Filling your profile data on KnowMore Platform

## KnowMore platform also manually reviews your profile data for accuracy

Make sure:

* Your full legal name matches the one on your official ID and in your NDA.
* Your date of birth is correct,
* Your nationality is accurate and matches your documents.
* Your address is fully completed, including city, country, and postcode.
* Your phone number is correct, with the country code.
* Your timezone is set correctly.

||| Your data will be cross-checked against with your ID and NDA data, do double-check everything for typos or inconsistencies to avoid delays.

## KnowMore platform has specific requirements for profile photos, and your image may likely be rejected for one or more of the following reasons:

### 1. **Profile Photo Mismatch**
* The platform requires a **real photo of yourself**, so if you uploaded an image of a cartoon, avatar, animal, or an object, it will be declined. We require a clear representation of who you are.

### 2. **Low Resolution or Blurry Image**
* If the **image quality is low**, meaning it's blurry, pixelated, or too small, the system may reject it. A certain level of clarity is needed so you are recognized easily.

### 3. **Photo Does Not Show Your Face or Eyes**
* If your **face **or **eyes are not clearly visible**, for instance, if you're wearing sunglasses, if your face is obscured by shadows or objects, or if you're facing away from the camera, the photo will be rejected. A clear, forward-facing image of your face will be accepted.

### 4. **Photo Is Taken from Too Far Away**
* If you're standing too far from the camera, making it difficult to identify you, the image may be declined. KnowMore Platform wants a close-up of your **face** rather than a full-body or distant shot.

To get your profile picture accepted, please ensure that your photo:
* Shows your **full face**, clearly and in focus.
* Is of **good resolution**, not blurry or pixelated.
* Is a **real photo** of yourself, not an avatar or other representation.
* Is a **close-up of your face**, not taken from far away.