General information
Designer Rating Process
Rating Admins rate designers for their work on projects. Each project is rated in 3 main areas - Deadline, Communication, Quality of work. The result of the project rating is average of these 3 separate ratings. Admins rating view 1. Deadline: Admin assesses: Time of submission of the final file: Specifically, if the designer submitted the file well before the deadline leaving sufficientFew readersRating of Admins
Part of each project is the rating process. As you know Admins rate our Designers, Designers rate our Admins, and lastly Admins are rated as well by our Clients. This whole process helps us to get better as a team and deliver better results to our clients. How to rate our admins After each project you should rate your admin in these specific areas: Rating: How was the admin's response timeFew readersWhat is a rating boost?
What is a rating boost? Rating boost is a type of reward that improves your rating for taking on specific types of projects. When you take on a project that contains a rating boost, you will get extra rating points to the admin´s actual rating. Which types of projects contain a rating boost currently? We have implemented the rating boost as a part of surcharged projects (https://help.knowmoreplatform.com/en/article/what-is-a-surcharge-285Few readers
Rating Tags
Negative attitude
A negative attitude has a great potential to make work on a project a very frustrating and time-consuming process. This type of behavior is fully based on the designers' mindset and decision whether they want to be helpful, proactive and solve issues with ease or go the other way. What can it mean if you got this tag as feedback from an admin? Your communication style is somewhat negative for no specific reason. You enter the project already with a negative mindset, complaining insteFew readersAlignment
The level of attention you pay to details can clearly be seen by your commitment to precisely aligned texts, shapes, images and other elements. Getting it right can become a good habit over long term, but it does require quite trained eye. Our admins can spot even if just one pixel is off, but in time with practice you will know how to satisfy their extremely high standards. What does it mean if you got this tag as feedback from an admin? Were your all elements vertically aligned? WSome readersAnimations
Sometimes clients require us to include animations on their projects. This does not happen often, but on the few occasions that it does, extra diligence is required. Animations can be anything from a slide transition to shape changes. Getting animations incorrect is also considered a content mistake. As well remember that you need to keep animations as per input and so you are also not allowed to remove any input animations while designing a slide. What does it mean if you got this tag asFew readersAvailability
Availability is key to a smooth working experience for you and the admin. Just as admins try to get back to you as soon as possible with answers to your questions and feedback on your projects, we expect the same of you when you are on a project. Communication and managing time is key – please always keep your admin posted regarding your availability. If you endanger a project by not being available, you may be removed from it. What does it mean if you got this tag as feedback from an admiFew readersClients´ style
Every client has own unique style that has to be captured in the slides we create. It is very important for our clients to capture their carefully developed branding so all of their materials appear unified in visual style. What does it mean if you got this tag as feedback from an admin? You might use style of shapes that are not shown in guidelines and inspiration file (fx. filled boxes vs. non filled boxes, round shapes vs. edgy shapes, underlined heading vs. filled box heading) TFew readersColor usage
Colors are one of the key elements of a client’s branding and guideline. Getting them correct is the first step of creating a slide deck that looks right. If the colors are incorrect, the client will notice it immediately. What does it mean if you got this tag as feedback from an admin? You did not get the color scheme correct in your file Colors were implemented in a wrong hierarchy Highlight color was overused Colors for a specific purpose were incorrectly chosen The coloFew readersCommunication
Good communication is vital to be able to work successfully remotely. During projects you communicate exclusively in writing through the chat interface of the platform with admins. It is your responsibility to make sure that exchange of information goes smoothly to ensure a good experience on any projects. What can it mean if you got this tag as feedback from an admin? Your communication style is not clear – the admin has to ask you more than one clarifying question to understand what yFew readersConsistency
The devil is in the details. Slides not only have to be perfect individually, but they also must be consistent with one another. The deck as such needs to be clearly perceived as a whole. You need to pay attention to this in particular when a project has repeated slides, slides with similar content that requires similar structures to be used. And don’t forget to make sure there is no jumping from slide to slide, everything is perfectly aligned, and the that the positions of titles, subtitles, foFew readersContent mistakes
Content mistakes are one of the most serious mistakes you can make on a project. No client will forgive missing or changed information in the file, even if they have received the best design in the world. Incorrect content jeopardizes their job and our contact with them – so you must always make sure that the content in your project slides in impeccable. Admins usually only have time to do in detail content checking after a project has been approved, so you need to be 100% sure that everything iFew readersContent understanding
Content is KING at KnowMore Platform. To be an exceptional designer, understanding the client content is a key component. Only by understanding the content will you be able to notice the underlying structures that will give you an edge when it comes to visual enhancement for example. What does it mean if you got this tag as feedback from an admin? Your designs did not fit the content of the client You misunderstood the content and created an incorrect solution Your icons did notFew readersCreative structures
In visual enhancement tasks creative effort is required and therefore slides structures and solutions should be more innovative than just plain boxes. Some clients prefer more creative slides than others but visual enhancement should be never very boring or easily misunderstood for brush up. Therefore always make sure that you understand the content of the slide and based on that use enhanced structure to support this message. For example, if the slide is describing 5 steps process let´s use somFew readersCreativity
Creativity is only one of the important skills a great PowerPoint designer has. At KnowMore, creativity must always be aligned with the guidelines. Creativity is a prerequisite of making good visual enhancement for example What does it mean if you got this tag as feedback from an admin? The slides you designed needed more to become effective. You need to work on your visual enhancement skills While inspiration slides are there to help you, relying predominantly on them, does not shoFew readersDeadline
Reaching deadlines is why our clients keep coming back to us. Promptness is a must and in the management consulting world, a late presentation can mean the complete loss of a project. At KnowMore, behind the scenes admins are juggling multiple deadlines at any time of the day. If you miss your deadline, you are not just endangering your own project, but potentially other projects your admin is working on, because they will need to recalibrate their whole schedule and timing to save the day, andFew readersFollow instructions
On any project there are two kinds of instructions you are given as a designer, the initial static description and the dynamic feedback comments. Understanding and following through with both is vital to creating slides the clients will be happy with. What does it mean if you got this tag as feedback from an admin? You did not understand the initial static instructions and follow them correctly You had issues implementing the dynamic feedback comments You disregarded instructionsFew readersFont issues
Using correct font and following basic font design rules is very important. Font issues are big part of creating inconsistent slides. Therefore let´s make sure you know what to avoid. What does it mean if you got this tag as feedback from an admin? Client´s font is not installed in your computer You have installed client´s font but you didn´t close and re-open PowerPoint - you need to do this in order to see newly installed font in your PowerPoint You might have used wrong fontFew readersGuidelines
Guidelines capture all the visual rules for clients´ specific style therefore they must be followed. You have to be familiar with guidelines of the task you work on and be able to apply them correctly in all slides. Guideline file usually contains these rules you must follow: usage of correct template and layouts slide frame font type and minimum font size rules correct color usage bullet points style and indentation settings textbox margins heading and textbox style iFew readersIcons
Good icon use is key to creating good slides that are easy to understand at first glance. They seem simple to use, but there are many small details that make getting them right complicated. What does it mean if you got this tag as feedback from an admin? You are using image files (jpeg, png, gif. etc.) instead of SVG format files You are not consistently using the same icon style across the project (eg.: line thickness, level of detail, filled or line icon style, hard edges vs smooSome readersImages
An image can mean 1000 words. Good use of images is vital to good visual enhancement and using images correctly can boost your slides immensely. Our clients do not want us to use cliché and generic illustrations, we need to carefully select pictures, and implement them perfectly to keep them happy and coming back to us for more design work. Images can be raster or vector based (photographs or digital illustrations), and good image use starts with making sure you select the right one! WhatFew readersIndependence
Independence is a key character trait that can lead to your ultimate success on KnowMore Platform. It is a combination of individual decision making, personal responsibility and perseverance. Admins cherish independent designers – as we can trust them to work on their own. An independent designer uses their admins’ resources wisely. What does it mean if you got this tag as feedback from an admin? You ask questions you can easily get the answers for from the description, instructions anFew readersPerseverance
We really appreciate the right attitude on projects. Maybe you are a new designer who is still learning how to work at our platform or you are a more experienced designer but the task was not going as smooth as you hoped for. As much as we are trying to make every project going smoothly, there might be occasional bumps on the road. Therefore we appreciate designers who do not give up easily, are keen to learn continually and have the right team spirit to solve any issue on the task! What dFew readersRecreation of text
Recreation is a fairly common kind of project our clients send to us. To do well on them you need to be able to decipher all kinds of writing, printed, handwritten, shorthand and even cursive. Not to mention the many different languages our clients send their work in to us. What does it mean if you got this tag as feedback from an admin? You had difficulty reading the text and a substantial amount is missing from the project You did not indicate the parts you could not understand wiFew readersRepost required
After the admin closed your project, it needed to be reposted so a different designer could complete it and bring it up to the client’s expectations. Admins generally also add additional feedback to your rating in such situations. What does it mean if you got this tag as feedback from an admin? Your work needed further adjustments and was reposted so a different designer could correct it. The amount of feedback and communication required for you to complete the project to the clientFew readersRework required
This rating tag is given to those projects when after approval the admin had to rework the file themselves to bring it up to the client ‘s expectations. Usually, this tag is accompanied with other more specific feedback tags to explain what needed to be changed What does it mean if you got this tag as feedback from an admin? Your work needed further adjustments, that required more than 15 minutes of the admin’s time You did not implement the admin’s feedback (often the same repeatedFew readersSlide frame
The slide frame is one of the most basic concepts in KnowMore Platform. Without it – positioning slide content correctly is impossible, and it is how we ensure a minimum standard and consistency of slide decks. What does it mean if you got this tag as feedback from an admin? You did not set a slide frame using guides on the project You used an incorrect slide frame on the project You did not fill the slide frame perfectly with content and fit it perfectly to its edges (you are outSome readersSpacing
Details are important and spacing is not an exception. Spacing refers to equal spaces between shapes both horizontally and vertically. In other way it means that all the gaps between shapes or even shapes to text must be the same throughout the slide(s). What does it mean if you got this tag as feedback from an admin? There are differences between the spacing of objects Your spacing might be equal for all horizontal gaps, but maybe different for vertical gaps or the other way arounFew readersSpeed
At KnowMore Platform we have an average speed expectation of our designers. This is based on the speed of our admins and well performing designers already working on our platform. In general, you should be able to create 1-3 visual enhancements per hour and 2-6 brush-ups per hour. Admins use an automatic calculator to define how much time a project is worth, but they also consider the difficulty of a given projects (detail level, content quantity, client expectations, repeating slides, etc)Few readersText boxes on shapes
We at KnowMore must take care to send back projects to our clients that can be modified by theme without caused the design to change significantly. If a text is positioned together with a coloured background shape – it should always be inside it, not on top separately. Why? To make sure that if the client rewrites the text for any reason, the positioning of the text will not change compared to the shape itself. What does it mean if you got this tag as feedback from an admin? You put tFew readersUnderstanding clients´ instructions
There are many different types of clients´ instructions. Some are very clear and straightforward and other might need more focus to understand them correctly. Important is that you always make sure that you fully understand and that you do not overlook any. Different ways that you can find clients instructions: In the task description General instruction at first slide Sticker instructions in individual slides PowerPoint comments Speakers notes Separate instruction fileFew readers