Practical information about projects
Project availability
When are projects available on Knowmore Platform? Knowmore Platform's business model a service on demand. We have projects around the clock. We post projects on the platform when our clients send them. We have customers from all around the world, so we can get work at any time. We receive the most projects on weekdays, generally on weekends the project flow is lower. The project flow on the platform is also influenced by seasons, sometimes we have more projects than at other times. DecemberPopularProject notifications
What are notifications on KnowMore Platform? How do they work? Notifications are how we let you know when new projects are available for you to apply for. Notifications are based on our platform allocation system/algorithm. Our platform algorithm chooses the most suitable designers who get the notifications first. If no one applies after a certain amount of time further notifications are sent. The system is very fair and is designed to help designers to work smoothly based on their designeSome readers"Call to Action" SMS service
Usually we rely on regular notifications. Yet once in a while we get into a project boom situation or unexpected lack of designers on the platform at a certain time. For those situations we decided to implement an SMS notification service. How does the SMS service work? If there are many projects on the platform pending and not enough designers online to cover them, the admin team can decide to send the SMS notification to the list of designers who specifically agreed to be part of the SFew readersWhat is Telegram?
What is Telegram? Telegram is an app you can download and connect to your designer profile at our platform. Once you are connected you will be getting notifications about available projects, you can apply for the projects and get notifications about admins´ messages via the app. You can have Telegram installed as a desktop app on your computer or as phone app. How do I connect my profile to Telegram? You need to go to your Profile settings andFew readersProject files submission: How to submit files correctly?
There are a few different options for how to submit a file. See the example below: WIP (Work in Progress): WIP should be submitted in the following cases: When you do not have any hesitations but you want to share your file with the admin so they can see the progress on the file - it is very important that your admin is up-to-date on the status of your project. This way if you overlooked somethinFew readersProject allocation system on the platform
How does the platform allocation system work? Our platform algorithm selects which designers may see available projects inside the platform. It is a quite complex system. The development team aimed to create a system fair to designers, admins and clients as well. We want designers to be able to work smoothly based on their designer career level, rating and other factors such as currently ongoing projects. Considering designers´ career level: If you are a brand-new designer theFew readersProject files: Feedback Tags
Since we are always trying to improve our platform to be more user-friendly, both on the project manager and designer side we have developed this feature where we are able to provide a tag for the type of edits you have been given. Please see the picture below: Feedback Tag Example This allows for more transparency for what the project managers expect of the designers to do and consequently aFew readersWhat is the length of projects you can work on?
Projects on KnowMore platform range from short to long Most of our projects are either under 1.4 hours or between 2 to 4 hours long. Clients also send us a fair amount of projects that are 1.4 to 2 hours and 4 to 6 hours long. Only 16% of all project are longer than 6 hours. On the below image you can see the distribution of project illustrated with a bar chart. Distribution of project lengths (https://storage.crisp.chat/users/helpdesk/website/dd1b196c32ef480/lengthofprojects15wgls5.pngFew readers
Basic project types
Project types on KnowMore Platform
Find out what tasks our designers work at on the KnowMore platform and what are their characteristics: What is the distribution of different projects on KnowMore? There are many different kind of project types on KnowMore Platform. The most common kinds our clients require us to design are Brush-ups (45 %) and Visual Enhancements (40%). Recreations (9%) take third place and afterwards Light Brush up (5%) and Other (1%) . On the below imFew readersProject type: Light Brush-Up
Light Brush-Up involves fitting content to slide frame, fixing colours to client´s colour palette, putting text inside template placeholders, and fixing fonts and font sizes. It is a simplified Brush-Up.Few readersProject type: Brush-Up
Brush-Up involves ensuring alignment, colouring, and consistency across slides. No change of structure or adding elements.Few readersProject type: Visual Enhancement
Visual enhancement involves improving the structure and/or addition of new graphic elements.Few readersProject type: Recreation
Recreation involves converting the input to editable PowerPoint text and shapes. As a standard Recreation contains Brush-up. Sometimes clients ask for Recreation + Visual enhancement. Therefore, always confirm with your admin if recreation should be only brushed up or also enhanced. Recreation training video: German recreations Quite often we recFew readers
Specific project cases
Project case: Quick Quality Assurance (QQA)
We know that amongst some of our clients, Quality Assurance matters less in comparison to speed on certain requests. Thus, roughly 20% of the time that is spent on Quality Assurance might not be adding sufficient value to the process for all requests. Our demand is currently quite large and since all tasks go through the same QA process, some tasks end up being delivered later than they could if the QA time is reduced. In order to be able to give our clients the option of choosing if they woulFew readersProject case: Quality Alignment Task (QAT)
What is a Quality Alignment Task (QAT)? QAT is the first “test” task that new potential clients send to us to try out our service and assess the quality of our work. This task is the main decision point for the clients to decide if they want to work with us or not. If a client wants to work with us, this task serves as the first Inspiration material. And after a call with the client, we develop the Client´s Guidelines based on their feedback and preferences from this task. HowFew readersProject case: Pre-booking
What is a “pre-booking” project? A pre-booking is a normal task that is booked in advance by the client. The client provides a file arrival time (when you have to be available) and a given deadline. We create the project and you get allocated. You start working when the files arrive. How will I be paid for the time being "pre-booked"? You will get paid for the working hours we reserve you for, not for the time you are pre-booked for. Example: If you are “pre-booked” from 13:00 CET toSome readersProject case: Template creation
Introduction Our clients occasionally send us tasks that require edits of templates or creating a template specifically according to their needs from scratch. Since these types of tasks require knowledge of working with Slide master and Layouts we created supporting materials for our designers to know all the standards that need to be met. Please carefully watch the video in the below section, review the checklist and all additional materials available in this article. How toFew readersProject case: Google Slides
On Knowmore Platform we predominantly create PowerPoint slides, however clients are starting to regularly request projects from us in Google Slides. We have noticed that many of you are not comfortable working in Google slides. We have prepared a PowerPoint file to help you work on such projects. We hope this will let you be better prepared, and give you more confidence to apply to these new type of project. Please download the following file. There is a video embedded in it – you will notFew readers
Think-Cell projects
Working with Think-Cell
What is Think-Cell and why do we use it? Think-Cell is a presentation software that integrates with PowerPoint to help visualize complex data using charts. Some of our clients use think-cell to create and edit their charts. This software offers different options than MS charts and therefore our clients use Think-Cell because it allows them to work with charts faster and more efficiently. Think-Cell is mostly used for charts but also for other elements such as Harvey balls or Agendas/Table ofFew readersThink-Cell training videos
This article is a collection of videos to help you learn the basics of Think-Cell To learn what is Think-Cell and if you can become a Think-Cell designer read this article first. Think-Cell basics How to create charts and basic chart settings Think-Cell basics: Think-Cell ribbon group and Elements menu Inserting elements Resizing elementsFew readersThink-Cell tips and tricks
1. Copy pasting made easy with Think-Cell When copying data from excel to ppt using shapes. Follow the steps below: Make a dummy layout first based on the number of rows and columns that you need Copy the data all together from Excel Select the dummy boxes in ppt and paste using "CTRL + V" All the data will appear in one go Few pointers: Make sure to have Think-Cell activated Make sure that the layout you make in PPT is not grouped Make sure that the Excel does not haFew readersI am getting notifications about Think-cell projects even though I do not have Think-cell. Can I get Think-cell license?
I am getting notifications about Think-cell projects even though I do not have Think-cell. Can I get Think-cell license? To see only notifications relevant for you, you might need to update your profile settings. To find out more about Think-cell and if you could become Think-cell designer read this article.Few readers
Learn more
How to work on German language recreation slides
We work for clients from all over the world, and make the PowerPoint presentations in many different languages. German is one of the most common languages besides English that you may run into in the platform and we have put together some training material to help you work on such projects. The video linked below will walk you through the basics of what to pay attention to when working on recreation of texts and images in German. Please watch it. youtube Tricks and tools for GermaFew readersI can´t finish the project as fast as the estimated hours of work on the project. Why and what should I do?
I can´t finish the project as fast as the estimated hours of work on the project. Why and what should I do? This situation happens to newly starting designers. If you are new it takes some time to get up to speed since designing the KnowMore´s way, clients´ guidelines and overall work on the platform are brand new to you. This initial time should be considered an investment in your career at KnowMore. Our hourly estimations are standardized and based on the average speed of our designersFew readersWhy admins change? Change of admins create additional work or different expectations.
Why admins change? Change of admins create additional work or different expectations. Changing shifts is a hectic period where admins from ending shift hand over projects to admins from starting shift. Each admin gets multiple projects. We are not able to avoid admins changes as our admins work in shifts so we are available all 24h. But we are trying our best to avoid unnecessary rework caused by admins changes as much as possible: Feedback tag system: We implemented the feedFew readersHow are projects scoped for effective working hours?
How are projects scoped for effective working hours? Our project managers (admins) scope each task individually. We use certain standard hour estimates for each type of task - see the screenshot below that shows the value of each task per 1 slide. Whenever a slide is more or less complex the admins adjust the value so the hour scope is fair to both the designer and the client. That means that the task is not over-scoped (unfair to the client) but also not under-scoped (unfair to the designeFew readersWorking with timelines
How to work with timelines and check them correctly Basic information Training video Main takeaways for correct work with timelinesFew readersSlides for Consulting purposes
Most our clients are consultants, and for that reason there are a few points we must take into consideration, for us to be able to deliver materials that go according to these clients' needs. These points are no secret, but they are: Harmony Content and/or shapes with enough breathing/white space, meaning that we should aim for a considerable amount of white space Simple style, to the point Too many font sizes can also affect the harmony of a slide Same for colors, 1-2Few readersSelf-approval button
What is the self-approval button? This is a functionality that allows designers to approve their own files without the admin´s final review. This button only becomes available to designers that have reached level 5 and have had the final "done" submission pending admin´s review for more than 15 minutes. Files are NOT sent directly to clients by using this function. Admin will fully quality assure the file after the designer is self-approved. So designers should use this function only when tFew readersSometimes I get additional information/instructions during the project. Why?
Sometimes I get additional information/instructions during the project. Why? After receiving project from client our project manager scopes the project and posts it on the platform. We respond to client with confirmation message including what we will do and that is exactly what we ask our designers to do. But sometimes client gets back and corrects some assumptions or send us new or additional information, sometimes even updates slides or similar. Therefore, as soon as we receive such a chFew readers